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Is your brand delivering great customer experience?

If you are staring at static NPS or the only thing driving your customer base is discounting; dive back into your brand & make sure it is delivering at every stage of the customer experience. WHAT IS BRAND CUSTOMER EXPERIENCE or BCX? We are all focused on creating & measuring…
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About BrandCents: Helping Brands Fly

"BrandCents is a specialist consultancy. We love helping small & medium sized businesses scale & succeed", says Alex Deakin, principal consultant & founder. Specialising in multi-site retail, primarily food & hospitality, BrandCents has worked with a long list of brands from Zambrero in its infancy - now a 200 store…